Freshworks unveils Generative AI enhancements across product lines
The company maintains that the new capabilities are aimed at helping agents, sellers, marketers, IT teams and leaders become more efficient.
IT must anticipate risks to adapt in age of disruption: Info-Tech Research Group
Research and advisory firm Info-Tech Research Group has published its newest industry blueprint, Build an IT Risk Taxonomy. This...
Indian-led startup Observe.AI launches 30B parameter contact center LLM & Generative AI suite
The proprietary model is trained on contact center data and reportedly performs better than GPT3.5 in specific contact center scenarios.
Accenture announces a massive $3 billion investment in AI
The company’s Data & AI practice will double its AI talent to 80,000 professionals through a mix of hiring, acquisitions and training
Innovation Talk: Shweta Srivastava of JK Cement on the low-code, no-code revolution
Shweta Srivastava, Head – IT Applications, JK Cement, takes us through her journey with LCNC technology
Indian knowledge workers expect their employers to act on social and environmental issues
An overwhelming majority (97%) of knowledge workers in India expect action from businesses on issues related to the environment, health...
Cashfree Payments expands its senior leadership team
Founded by IIIT Hyderabad alumnus Akash Sinha and IIT Kharagpur graduate Reeju Datta, Cashfree processes transactions worth USD 40B annually
58% of employers believe AI and VR will be job creators
New data from Experis finds an increasing number of companies surveyed are either adopting or planning to adopt the use of emerging technologies in their recruiting processes.
Innovation Talk: Maheswaran S of Varonis on shifting to data & user-centric security
Maheswaran S, Country Manager, Varonis India, on focusing on the weakest link in cybersecurity – data.
Innovation Talk: Why do AI projects fail? Anuj Gupta demystifies
Anuj Gupta, Founder & CEO of Gradient Advisors, talks about why many AI projects still don’t make the cut, what potential does generative AI hold for businesses and what the future of AI looks like.
