UST, a digital transformation solutions company, has launched a massive new initiative to train over 25,000 of its employees globally in Generative AI (GenAI) and provide opportunities for career advancement. This ambitious program underscores UST’s ongoing efforts to comprehensive workforce training and upskilling, keeping its talented personnel future-ready, the company stated. 

The program comes just months after the unveiling of UST AlphaAI, which consolidates the company’s AI offerings to enhance business agility, streamline operations, and accelerate digital transformation journeys.

UST will offer a range of GenAI training programs that are specifically tailored to its employees and their different roles and responsibilities, improving efficiency while helping each employee reach their own unique potential. 

The training program will build upon insights gained through UST’s collaboration and partnership with AI researchers from renowned academic institutions such as the MIT Computer Science & Artificial Intelligence Laboratory and the Stanford Artificial Intelligence Laboratory. This legacy of close collaboration with leading researchers will help UST expand on its culture of continuous learning by bringing the latest academic breakthroughs to its workforce, according to a press release issued by the company. 

“Our comprehensive GenAI training initiative will set a new industry standard and bring over 25,000 employees up to speed on everything from foundational GenAI concepts to cutting-edge applications. Adaptable and customizable for each participant, the flexible training program provides hands-on experience with industry-leading tools and platforms like GitHub Copilot, setting our employees up for future success by ensuring that they can apply GenAI capabilities across diverse domains, said Sunil Balakrishnan, Chief Values Officer and Global Head – Development Canter Operations, UST.

“At UST, we recognize that the key to staying competitive in today’s fast-paced digital landscape lies in the continuous upskilling of our workforce. As GenAI continues to revolutionize industries and transform business operations, we remain dedicated to equipping our employees with the tools and knowledge they need to leverage these cutting-edge technologies effectively,” said Dr. Adnan Masood, Chief AI Architect, UST.

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Recently, two tech giants – Microsoft and SAP – announced the launch of joint generative AI offerings that are targeted at addressing one of the pressing issues that organizations today face – the growing talent gap. 

Lack of skilled talent has been a deepening issue across industries and geographies. The global talent shortage touched a 17-year high with 4 in 5 employers globally reporting difficulty finding the skilled talent they need in 2023 (ManpowerGroup Talent Shortage survey). India’s talent scarcity stands at 80%, which is more than the global average of 77%. 

One key reason for this growing gap is the challenges in finding skills required for the future, and preparing the existing workforce to be future-ready. For this, however, companies will need to cut down the cumbersome manual process and optimize recruitment, uskilling and cross-skilling 

The joint generative AI offferings from Microsoft and SAP attempt to address these aspects. 

The companies will collaborate on integrating SAP SuccessFactors solutions with Microsoft 365 Copilot and Copilot in Viva Learning, as well as Microsoft’s Azure OpenAIService to access language models that analyze and generate natural language. The integrations will enable new experiences designed to improve how organizations attract, retain and skill their people, the companies said. 

The companies will work together in streamlining recruitment and employee learning in various different ways. Here are some examples: 

Creating targeted job descriptions: SAP will leverage the Azure OpenAI Service API and data from SAP SuccessFactors solutions to create compelling and highly targeted job descriptions. People leaders will be able to fine-tune job descriptions using Copilot in Microsoft Word with additional content and checks to detect bias. The final job descriptions will then be published in SAP SuccessFactors solutions to complete the workflow, without people leaders having to leave their normal flow of work. SAP will also leverage the Azure OpenAI Service API to offer prompts to interviewers within Microsoft Teams with suggested questions based on a candidate’s resume, the job description and similar jobs.

Personalise learning recommendations for employees:  Employees can use Copilot in Viva Learning to conduct natural language queries to create personalized learning recommendations based on data that align with the employee’s career and development goals. As learning is completed, the SAP SuccessFactors portfolio will update automatically, providing companies an up-to-date view of the skills landscape in their organization. This enhancement builds on an already robust integration with content, assignment, permissions and SSO sync, available now, and an automated admin setup Experience available to customers later this year.

“We have an incredible opportunity to deliver next-generation AI that will unlock productivity growth for every individual, organization and industry, including the human resources function,” said Satya Nadella, Chairman and CEO, Microsoft. “We’re building on our long-standing cloud partnership with SAP and bringing together the power of Microsoft 365 Copilot with SAP SuccessFactors solutions to transform how organizations attract and develop their most important resource – their people.”

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