Genpact has signed a strategic five-year partnership with Tropicana Brands Group, a leading chilled beverage company, to transform its global business services and supply chain operations.

Genpact will leverage its domain expertise and digital business platform to implement standardized processes, data analytics, and innovative digital solutions to transform Tropicana Brand Group’s finance and accounting (F&A) operations. 

The efforts are aimed to streamline and automate a wide range of essential F&A operations, encompassing Master Data, Accounts Payable, Expense Management, Order to Cash, General Accounting, Reporting, Customer Supply Chain, Procurement Operations, and others.  As part of the engagement, Genpact will conduct S/4 HANA testing to help deploy new systems while enabling new Global Business Services capabilities. The companies also will implement generative AI to automate and transform the business processes. 

“Tropicana Brands Group is committed to delivering modern enterprise business services that are future-ready and aligned with our growth plans,” said Matt Murray, Head of Corporate Finance, Tropicana Brands Group. “Through partnership with Genpact, we anticipate seamless and connected experiences at every touchpoint. Tropicana Brands Group is committed to fostering new growth through innovative processes, cutting-edge technology, and data analytics.”

“Consumer goods companies looking to modernize and grow need robust, integrated solutions that align processes with operations across the entire value chain,” said Anil Nanduru, Global Business Leader, High Tech and Manufacturing and Consumer and Healthcare, Genpact. “Tropicana Brands Group exemplifies this approach by strategically reengineering its business through the use of advanced digital technologies and data analytics to enhance revenue, profitability, and innovation.”

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Vidya Rao, CIO of Genpact has taken on an expanded role of Chief Technology and Transformation Officer. Her change in role comes as part of the company’s latest appointments aimed at strengthening its executive team with transformative digital leaders and propelling its AI-first strategy. 

In this role, Vidya will be at the forefront of reimagining Genpact’s internal processes, tools, technologies, and infrastructure with an AI-first approach. Furthermore, Rao will also play a crucial role in establishing a world-class data office to fortify Genpact’s data capabilities. This will enable Genpact to harness the power of data and drive insights to guide its AI and Automation initiatives effectively and shape our internal functions for the future, the company stated. 

Vidya is a global technology leader with over three decades of experience. She has been serving as the CIO of Genpact for over four years now and had a long stint with Accenture earlier, performing diverse roles and leading technology delivery for multinational clients. She also served on the board of Microfocus PLC until its acquisition by OpenText. 

Vidya has been recognized as one of the Top 50 Technology executives by Technology Magazine and Top 10 women by Mobile App Daily globally for her outstanding contributions to innovation and leadership.

Genpact also announced the appointment of Vipin Gairola as its Global Operating Officer. Gairola comes to Genpact from Accenture, where he served in several senior leadership roles over the past two decades. His most recent role was Chief Strategy Officer for Accenture Operations.

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