Vidya Rao, CIO of Genpact has taken on an expanded role of Chief Technology and Transformation Officer. Her change in role comes as part of the company’s latest appointments aimed at strengthening its executive team with transformative digital leaders and propelling its AI-first strategy. 

In this role, Vidya will be at the forefront of reimagining Genpact’s internal processes, tools, technologies, and infrastructure with an AI-first approach. Furthermore, Rao will also play a crucial role in establishing a world-class data office to fortify Genpact’s data capabilities. This will enable Genpact to harness the power of data and drive insights to guide its AI and Automation initiatives effectively and shape our internal functions for the future, the company stated. 

Vidya is a global technology leader with over three decades of experience. She has been serving as the CIO of Genpact for over four years now and had a long stint with Accenture earlier, performing diverse roles and leading technology delivery for multinational clients. She also served on the board of Microfocus PLC until its acquisition by OpenText. 

Vidya has been recognized as one of the Top 50 Technology executives by Technology Magazine and Top 10 women by Mobile App Daily globally for her outstanding contributions to innovation and leadership.

Genpact also announced the appointment of Vipin Gairola as its Global Operating Officer. Gairola comes to Genpact from Accenture, where he served in several senior leadership roles over the past two decades. His most recent role was Chief Strategy Officer for Accenture Operations.

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After being with the iconic National Stock Exchange of India (NSE) for close to five years, Shiv Kumar Bhasin has moved on from the firm to join IndusInd Bank as chief transformation officer. According to his LinkedIn update, he joined the bank in July and will be based out of Mumbai. 

At NSE, Bhasin served as the EVP and Group Chief Technology and Operations Officer (CTO/COO) since January 2019. He is considered to be instrumental in transforming the exchange’s technology landscape, making it a ‘fair, equitable, interoperable, resilient, and scalable platform,’ processing more than 20 billion order messages per day. During his tenure, Bhasin successfully leveraged agile, cognitive, and big data technologies to enhance the performance, security, and efficiency of the exchange. 

NSE is the world’s largest derivatives exchange by number of contracts traded and one of the largest stock exchanges in the world by market capitalization. 

Bhasin is a senior technology leader with over two decades of experience in the financial services industry. Prior to NSE, Bhasin worked as the Chief Technology Officer (CTO) of State Bank of India (SBI) where he had a pivotal role in the making of India’s first digital bank platform, Yono, which acquired more than 50 million new customers in less than 24 months and achieved a valuation of USD 80 billion. He pioneered several digital, data, CX and payment initiatives in SBI during his 4.6-year tenure at SBI. 

Previously, Bhasin served as the Head – IT Strategy, Architecture and Change Delivery at Barclays for close to 8 years and Chief Architect – Transfer Agency System Re-engineering at Fidelity Investments for 4 years. An IIT – Delhi alumnus, he is on the advisory board of Gartner and Oracle, along with several startups and international PE funds. 

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